ZERO& - Head of Store Operations

Newark, California, United States | Full-time | Partially remote

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We are hiring
If you want to build a small startup from scratch to a beloved global household brand, if you love tea, boba, coffee, cakes, bread, and many more exciting food and beverages, and if you want to make a difference to bring them to the next level and make them available to more people, look no further and come apply!
 
Fuji Inc. is a venture backed startup that runs a fruit tea brand "ZERO&", a bakery brand "Hanabi", and a coffee brand "Outset". We have an exciting opening for the role of ZERO& - Head of Operations to join our growing business! Our vision is to make tasty and healthy food and beverage more accessible to everyone. We are now operating at San Francisco Hayes valley, Westfield SF, Stoneridge Shopping Center and Santa Rosa mall for fruit tea and bakery products, and we are on a mission to serve millions of customers globally by opening dozens of stores in the next few years. Please visit our website @ www.zeroand.com and www.enjoyhanabi.com to learn more about our product offerings.
 
Responsibilities
  • In charge of full function of ZERO& store operations, include new store launching, planning, regional P&L, store level daily SOP, etc.;
  • Develop strategies and break it down to each store to achieve financial, operational and customer-service goals;
  • Motivate, coach and build store management leadership team; Highly involved in culture development, empowerment, etc.;
  • Provide expertise on key customer issues, team staffing and management, store operations and company policies and procedures;
  • Work with cross functional teams to achieve functional OKR
 
Job Requirement
  • You are a fast learner, love new things
  • You are a doer, not afraid of getting hands dirty
  • You are passionate, ambitious and eager to grow
  • You are self-motivated and rescilient
  • Excellent communication, listening skills, and a great team player
  • Result oriented and strong problem solving mindset
  • Well organized and good analytical skills
  • Flexibility to travel and re-locate to new locations
  • Comfortable with multi-tasking, work under pressure and tight timeline
  • California Food Handler Certificate
 
Things great to have, making you a bit stronger fit
  • Past experience working in food and beverage stores as a store manager
  • Understanding of health and safety protocols in food and beverage industry
  • Experience to train, mentor and manage team members
  • Food manager certification is preferred